Shipping Policy for Chateau Essence
Thank you for shopping with Chateau Essence. We aim to provide a seamless and enjoyable experience with every order. Below, you’ll find our shipping details, including processing times, shipping options, and costs.
Order Processing Time
Orders placed with Chateau Essence are processed within 1-2 business days. During this time, our team carefully prepares your items for shipment, ensuring that every product meets our quality standards. Processing time begins once your payment is confirmed and does not include weekends or holidays.
Shipping Times
We ship orders using standard delivery, with an estimated transit time of 7-10 business days once your order has left our facility. Please note that shipping times may vary depending on your location and the carrier’s schedule.
Shipping Costs
• Fragrance Systems: $20 flat rate per order
• Fragrance Oils: $10 flat rate per order
Order Tracking
As soon as your order ships, we’ll send you a confirmation email with tracking information so you can monitor your shipment’s journey.
Additional Information
• Delivery Delays: Please be aware that occasional delays may occur due to high order volumes, carrier issues, or other unforeseen circumstances. If there is a significant delay, we will keep you updated.
• International Shipping: At this time, Chateau Essence only ships within the United States. We hope to expand our reach soon!
If you have any questions about your order or shipping, please feel free to contact our customer support team.