Effective Date: 11/01/2024
Introduction
Welcome to Chateau Essence! This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.chateauessence.com and purchase our products. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We may automatically collect information like your IP address, browser type, and device type to help us improve our services and website experience.
2. How We Use Your Information
- Order Processing: To process and fulfill your orders.
- Communication: To respond to inquiries, send order updates, and provide marketing materials if you’ve opted in.
- Site Improvement: To analyze trends and improve our website’s functionality and customer experience.
3. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Companies that help us with services like payment processing, shipping, and website hosting.
- Legal Obligations: We may disclose your information if required by law.
4. Security
We take appropriate security measures to protect your personal information. However, please note that no data transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information. To do so, please contact us at info@chateauessence.com.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.